Terms of Service

Welcome to Kaamveda. These Terms of Service ("Terms") govern your access to and use of our website and the purchase of products from us. By browsing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. About Kaamveda

Kaamveda is a sexual wellness brand offering products for men and women. References to "Kaamveda", "we", "us" and "our" refer to our brand and business, and "you" refers to the visitor or customer using our website.

2. Eligibility

• You must be 18 years or older and legally capable of entering into a binding contract under Indian law.
• By placing an order, you confirm that you meet this requirement and that the information you provide is accurate.
• We reserve the right to refuse or cancel any order if we suspect the purchaser is under 18.

3. Products and Information

• We try to describe and display our products as accurately as possible. Colours, packaging and appearance may vary slightly from images on screen.
• Product information on this website is for general informational purposes only and is not medical advice.
• Individual results may vary. Please read the label, ingredients and usage instructions before use.
• If you have a medical condition, are pregnant or nursing, or are taking medication, consult a qualified healthcare professional before using any product.
• Discontinue use immediately if you experience irritation or an allergic reaction.

4. Pricing and Payment

• All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
• We reserve the right to change prices, offers and product availability at any time without prior notice.
• Payment must be completed through the payment methods available at checkout. Orders are processed only after successful payment or confirmation (for Cash on Delivery, where offered).
• In case of a pricing or listing error, we may cancel the affected order and refund any amount paid.

5. Orders, Cancellation and Returns

Once an order is placed, it cannot be cancelled. Due to the intimate and hygiene-sensitive nature of our products, we do not accept returns. Please refer to our Return and Exchange Policy for full details.

6. Shipping and Delivery

Orders are generally delivered within 5-7 days. Please refer to our Shipping Policy for further information.

7. Discreet Packaging

We ship all orders in plain, discreet packaging with no external reference to the contents. The sender name and details on the parcel are kept neutral.

8. User Conduct

You agree not to:

• Use our website for any unlawful, fraudulent or abusive purpose.
• Provide false or misleading information, or impersonate another person.
• Attempt to hack, disrupt or gain unauthorised access to our website or systems.
• Copy, scrape or reproduce our content without written permission.

9. Intellectual Property

All content on this website, including the Kaamveda name, logo, text, images, graphics and product descriptions, is owned by or licensed to Kaamveda and is protected by applicable intellectual property laws. You may not use, copy or distribute any content without our prior written consent.

10. Limitation of Liability

• Our products are intended for personal use and must be used as directed.
• To the fullest extent permitted by law, Kaamveda shall not be liable for any indirect, incidental or consequential damages arising from your use of our website or products, or from misuse of any product.
• Our total liability for any claim shall not exceed the amount you paid for the product concerned.

11. Third-Party Links and Services

Our website may contain links to third-party websites or use third-party services such as payment gateways and courier partners. We are not responsible for the content, policies or practices of these third parties.

12. Changes to These Terms

We may update these Terms from time to time. Changes take effect once posted on this page, and your continued use of the website constitutes acceptance of the updated Terms.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts at Bikaner, Rajasthan.